Text Messaging

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We’ve upgraded our text messaging platform to make it easier for you to stay informed and manage your health care. If you already get text notifications from Nebraska Medicine, you will now get them from number 91487. If you’re not signed up, simply text START to 91487 to begin receiving updates.

Our text messages are now integrated with One Chart | Patient, giving you instant, coordinated access to your health care information.

  • Receive appointment reminders, confirm, cancel or reschedule your visit.
  • Access One Chart | Patient notifications like lab results and billing alerts.
  • Get updates about a loved one's surgery.

Frequently asked questions

How do I sign up to receive texts?

Text START to 91487 to get started. Message and data rates may apply. Message frequency may vary. Please see our terms and conditions and privacy policy.

You can also opt-in and select the types of notifications you want to receive in One Chart | Patient. 

  • Log in to One Chart | Patient and select Communication Preferences from the menu.
  • Or log in to the Nebraska Medicine app, tap the Gear Icon in the top right corner, select Account Settings, then Communication Preferences.

What types of notifications will I receive?

Texts may include updates related to your One Chart | Patient account, upcoming visits, billing notifications and ongoing care. You can customize which notifications you receive by text in One Chart | Patient.

How can I opt out?

Text STOP to 91487 to stop receiving text messages from Nebraska Medicine. You can also update your preferences in your One Chart | Patient account.

Will I still get phone call reminders for my appointments?

Yes, if you get phone calls today, you will still get phone call reminders for your upcoming visits. These reminders will only change to text if you update your notification preferences in One Chart | Patient.

What if I need help?

If you are having issues with the text messaging platform, text HELP to 91487.