Services for the Hearing Impaired

  • Contact Interpretive Services at 402.559.8697 during business hours or page 402.888.0646 after hours for an on-site sign language interpreter and to retrieve a video interpreter unit
  • Dial 711 for Nebraska Relay Service
  • Staff sign language is available at the numbers below
  • TTY phone
  • If no other options are available, we will do lip reading or provide pen and paper

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When Speaking to Someone Who Can't Hear Well:

  • Attract the person's attention before you speak.
  • Make sure there is enough light on your face so the person can try and read your lips.
  • Do not shine a light on the person's face.
  • Try to eliminate background noise.
  • Speak directly to the person.
  • Speak slowly and clearly; do not shout.
  • Use facial expressions and hand gestures to emphasize your feelings.
  • Please do not take the person's cochlear implant or hearing aid away.
  • If all else fails, just use paper and pencil.

For Same Day Requests:

Monday – Friday

8 a.m. to 4:30 p.m.

  • Call 402.559.8697

4:30 to 10 p.m.

  • Page 402.888.0646

10 p.m. to 8 a.m.

Saturday and Sunday

8 a.m. to 4:30 p.m.

  • Page 402.888.0646

6 p.m. to 8 a.m.

Holidays

Anytime